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At Smafie, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, products, and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to improve your experience and provide our services more efficiently. This includes:

a. Personal Information

When you interact with Smafie, we may collect personal information such as:

• Name
• Email Address
• Phone Number
• Location Information
• Social Media Accounts (if you choose to link them for sharing purposes)

b. Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

• Device Information: Type of device, operating system, and browser.
• Usage Data: How you interact with our website and services, including page views, clicks, and duration of visits.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to ensure the best possible experience for you.

a. Providing Our Services

• To process your requests, such as booking a Smafie station or using our photo booth services.
• To personalize your experience with themes, characters, and other features.

b. Communication

• To send you important updates regarding your account, bookings, or changes to our services.
• To respond to customer inquiries and support requests.

c. Marketing & Promotions

• To send you promotional materials, offers, and updates about Smafie services that may interest you. You can opt out of marketing communications at any time.

d. Analytics

• To analyze usage patterns, improve our website, and develop new features or services.

3. Cookies and Tracking Technologies

Smafie uses cookies and other tracking technologies to enhance your experience on our website and to gather information on usage and preferences.

a. What Are Cookies?

Cookies are small text files placed on your device to help us improve your browsing experience. Cookies may be session-based (temporary) or persistent (stored on your device until you delete them).

b. How We Use Cookies

We use cookies to:

• Keep you signed in.
• Track user behavior on our website for analytics purposes.
• Remember your preferences and selected themes.

You can choose to disable cookies through your browser settings, but please note that doing so may limit certain features on our site.

4. How We Protect Your Information

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the data we collect.

Security Measures

• Encryption: We use industry-standard encryption to protect sensitive data transmitted over the internet.
• Access Control: Only authorized personnel have access to personal information, and they are required to keep this information confidential.

5. Sharing Your Information

Smafie does not sell, rent, or trade your personal information to third parties. However, we may share your data with third parties in the following cases:

a. Service Providers

We may share information with trusted third-party vendors who help us provide our services, such as payment processors, hosting providers, or email services. These providers are obligated to protect your data and only use it for the purpose of offering our services.

b. Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations or government requests.
• Enforce our Terms of Service.
• Protect the safety, rights, or property of Smafie, its users, or others.

6. Your Data Rights

You have rights over the personal data that we collect. Depending on your location, these rights may include:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: If your personal information is inaccurate or incomplete, you have the right to request that we update or correct it.
• Deletion: You have the right to request that we delete your personal information, subject to legal obligations.
• Opt-Out: You may opt out of marketing communications at any time by following the instructions provided in our emails.

If you would like to exercise any of these rights, please contact us at [privacy@smafie.com].

7. Third-Party Links

Our website may contain links to third-party websites. Please note that Smafie is not responsible for the privacy practices or the content of these external sites. We recommend reviewing their privacy policies before sharing any personal information with them.

8. Children’s Privacy

Smafie is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

Smafie reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on this page. Your continued use of our services after any changes are made signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: privacy@smafie.com
• Phone: +62-xxx-xxxx-xxxx